Integrated Online/Offline
By clever use of data, fully automated integrated communication processes are used to ensure cost-effective, user-friendly messages are sent out.
SMS/email/print can all be utilised at different stages to ensure optimum impact is achieved but only when relevant.
The integrated tools can be used for things such as chase cycles – such as payments or proof of no claim bonus – whereby no response to SMS triggers an email and still no response triggers a final letter.
