Website Privacy Policy – v1 – from 25th May 2018

This privacy policy tells you about the information we collect from you when you use one of our websites. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.

Who are we?

We are A McLay and Company Limited (McLays). Our main office of operation is Longwood Drive, Forest Farm, Cardiff, CF14 7ZB. You can contact us by post FAO Data Protection Officer at the above address or by email at dpo@mclays.co.uk

How we use your information

  • When you use our website
  • When you submit an enquiry via our website
  • When you purchase a product from one of our websites
  • When you order information from one of our websites
  • Your rights as a data subject
  • Your right to complain
  • Updates to this privacy policy

When you use our website

When you use our website to browse our site and services and view the information we make available, a number of cookies are used to allow the website to function and to help to make your user experience better. The cookies we use are strictly necessary for our website to function, and we don’t ask for your consent to place these on your computer.

When you submit an enquiry via one of our websites

When you submit an enquiry via our website, we ask you for your simple information name, contact telephone number and email address.

We use this information to respond to your query, including providing you with any requested information. We may also email you several times after your enquiry in order to follow up on your interest and ensure that we have answered your it to your satisfaction. We will do this based on our legitimate interest in providing accurate information to you.

Your enquiry generates an email in to our business and is not stored elsewhere or processed in any other way.

We do not use the information you provide to make any automated decisions that might affect you.

We keep enquiry emails for up to one year after which they are deleted.

When you purchase a product from one of our websites

When you purchase products from us online, we ask you for your name, address, contact telephone number, email address. Payments are processed directly with PayPal on their website and we have no access to any card information. We also record your IP (Internet Protocol) address, which is the address of your computer on the Internet.

We will use your information to process your order and to send you your products. We will also send you a receipt via email and we may use your telephone number to contact you regarding your purchase if required.

We require this information in order to process your order and deliver your products. We record your IP address under legitimates interests for cyber-security purposes.

We do not use the information you provide to make any automated decisions that might affect you

We keep your order information for thirty days at which point it is deleted.

When you order information from one of our websites

McLays provide services to third party organisations to enable information to be ordered by their website visitors e.g. university prospectus etc. In these instances the visitor is linked across to a McLays website page. When you order information from such linked sites online, we ask you for your name, address, contact telephone number, email address. We also record your IP (Internet Protocol) address, which is the address of your computer on the Internet.

We will use your information to process your information order and to send you your products. We provide the information you input back to the originating organisation to enable them to follow up your enquiry. Please refer to their website and privacy notices and policies in relation to how your information is handled.

We require this information in order to process your order and deliver the information requested. We record your IP address under legitimates interests for cyber-security purposes.

We do not use the information you provide to make any automated decisions that might affect you

We keep your information order information for no more than seven days at which point it is deleted.

Your rights as a data subject

By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time.

If we are processing your personal data for reasons of consent or to fulfil a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider.

If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased.

You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully.

Finally, in some circumstances you can ask us not to reach decisions affecting you using automated processing or profiling.

To submit a request regarding your personal data by email, post or telephone, please use the contact information provided above in the ‘Who Are We’ section of this policy.

Your right to complain

If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance so that we can address your complaint. However, you can also contact the Information Commissioner’s Office via their website at www.ico.org.uk/concerns or write to them at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

 

Updates to this privacy policy

We regularly review and, if appropriate, update this privacy policy from time to time, and as our services and use of personal data evolves. If we want to make use of your personal data in a way that we haven’t previously identified, we will contact you to provide information about this and, if necessary, to ask for your consent.

We will update the version number and date of this document each time it is changed.